S2
Monday, 10 December 2018
SBC
Index
Thursday 24 October 2013

Chaos and confusion halts Wexham Park traffic

Hospital's senior managers failure to erect clear signs at Entrance 4

Report and photographs: Paul Janik

Management failings can make hospital visits stressful

When ordinary people arrive at Wexham Park hospital, knowing which of the hospital's entrances to use can be baffling and often time consuming.

Would you go to the Maternity Entrance if you wanted any of these facilities ?


  • Ambulance Station
  • Astor Suite
  • Car Park B
  • Children's Unit
  • Day Hospitals 1 & 2
  • Day Surgery Unit
  • Gynaecology
  • Neo-natal Unit
  • Paragon Suite
  • Postgraduate Centre
  • Psychiatric Unit
  • Therapeutic Day Unit
  • Wards 15 & 16
  • Wards 20-24

Venturing in, this is the first directions sign.

Motorists never see the important information about Accidents & Emergencies  because the hospital under the leadership of £200,000 a year Philippa Slinger is too lazy to cut away the undergrowth covering the bottom of the sign.

Basic gardening jobs are not the remit of over-worked doctors and nurses but the responsibility of excessively well paid, in the Slough Times opinion, hospital chief executive Philippa Slinger. Surely Mrs Slinger knows that a walk outside in the fresh air is healthy exercise and, at Wexham Park, a great opportunity to ensure everything is fit and proper for the public visiting the hospital ?

If the hospital's bureaucrats do not care about small things, does this mean the bureaucrats are also ignoring major matters ?


This is a side view of the hospital information at the bottom of the main directions sign.


These places are not shown on the above directions sign


  • Astor Suite
  • Day Hospitals 1 & 2
  • Day Surgery Unit
  • Neo-natal Unit
  • Therapeutic Day Unit
  • Wards 15 & 16
  • Wards 20-24

Where can these places be ? Somewhere else accessible through a different hospital entrance or did the failing Heatherwood & Wexham Park NHS Foundation Trust forgot these facilities existed ?

Keen to help the public, the Slough Times investigated on foot because the traffic jam inside this section of the hospital meant nothing was moving. It seemed to us the hospital's bureaucrats had failed to introduce effective traffic management and had mixed-up vehicles delivering and collecting patients with vehicles seeking access to overfull car parking areas.


Anyone seen wards 17 & 18 ?



Anyone seen wards 20-24 ?



Why is this not on hospital direction signs ?



Nice attractive and easy to see sign



 



In need of a wash with soapy water. Can be cleaned without a ladder. Does Mrs Slinger and her bunch of passive compliant non-medical directors take pride in the hospital's appearance ?


The Slough Times recommendations


  1. Ensure the first direction sign mentions every facility in this part of the hospital complex.
  2. Cut-down the vegetation obscuring part of the first direction sign.
  3. Wash the signs. Household detergent and warm water is adequate.
  4. Ensure the hospital's many directors get a breath of fresh air by taking a genuine interest in the hospital as encountered by the public every day.

Appraisal Rating

4 out of 10 : could do better